Responsibilities:

• Oversee daily receipt, checking, storage, and dispatch of import, domestic, and PRI shipments.
• Ensure timely GR completion and physical verification of received stock.
• Monitor picking, packing, and segregation processes for quality compliance.
• Optimize and allocate manpower efficiently based on workload.
• Maintain accurate sales and inventory data using SAP and ensure timely reporting.
• Liaise closely with Quality, Insurance, Customer Service, Dispatch, and Supply Chain teams for operational alignment.
• Follow up on open order status, complaints resolution, and correct order entries.
• Handle communication with dealers and supply chain team for all operational updates.
• Monitor PRI stock, shortage/damage/excess reports and share monthly updates with Supply Chain teams.
• Track PRI credit notes and ensure closure within defined timelines.
• Ensure periodic stock counting of rejected and non-saleable inventory.
• Prepare and share daily/weekly/monthly MIS reports and escalate any major exceptions to Management.
• Ensure effective housekeeping and 5S implementation across warehouse areas.
• Ensure proper display and review of IRA & safety-related reports in all divisions.
• Maintain warehouse audit readiness and lead during principal company visits.
• Act as the Control Person (CP) to ensure all warehouse SOPs and compliance are followed.
• Conduct employee trainings as per the approved training calendar.
• Promote innovation initiatives and cost-saving opportunities in warehouse operations.
• Guide supervisors and teams through daily operational reviews and performance improvement activities.

Qualifications & Experience

• Graduate in any discipline
• experience with minimum 2–3 years in a warehouse supervisory
• Working knowledge of SAP or any Warehouse Management System (WMS)
• Strong leadership, coordination, and decision-making skills