Warehouse Manager

Objectives:

• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods
• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Oversee daily operations while controlling and managing inventory and logistics
• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations

Responsibilities:

• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Oversee picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
• Meet regularly with warehouse leads to analyse productivity and develop actionable plans for loss prevention
• Oversee and coordinate logistics for transporting products to customers and company facilities, communicating with drivers to ensure efficient delivery of packages
• Managing customer/store returns and ensure RTV is done as per given slot.
• KPI adherence 100%

Preferred Skills and Qualifications:

• 10-12 Years Experience in Warehouse operations management
• Bachelor’s degree or Associate’s degree (or equivalent) in logistics or supply chain management
• Ability to deliver effective communication both written and verbal
• Proficiency in MS office